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frequently asked questions about OSFAX


Click on the questions below to find answers to frequently asked questions about OSFAX, Osiris Technology's flagship product.

Can I fax from desktop applications?
How can I route incoming facsimiles direct to users?
How do I connect OSFAX up to my accounting system?
What is the OSIRIS framework?
When was OSFAX last released?
What platforms are supported?
Where can I get support for OSFAX with Pronto?
Where can I get support for OSFAX with Masterpack?
Who was Osiris?

questions


Can I fax from desktop applications?

Yes. Once OSFAX is set up on a server on your network, you may submit documents via a fax printer queue from networked PC's direct to OSFAX.  The windows printer is configured as a network printer with a specific Postscript driver spooling to an lpr queue on a UNIX host, if OSFAX is running on UNIX.

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How can I route incoming facsimiles direct to users?

An OSFAX modem may be connected up to a single line from your PBX which maps a whole indial group to that line and uses "inband indial" to hand over the called number.  Once a final user is identified, the incoming facsimile may be forwarded as PDF email to that user's desktop, printed nearby or left in that user's personal facsimile receive queue within OSFAX.  More sophisticated routing such as round robin among a team may also be configured.

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How do I connect OSFAX up to my accounting system?

The simplest out of the box integration is to use the OSFAX facility to automatically create input print queues on your host system that look like printers loaded with pre-printed stationary.  These printers may then be added to your accounting application's printer selection menu for immediate processing of document batch files.

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What is the OSIRIS framework?

OSIRIS is the underlying database architecture that enables many of the advanced features of OSFAX.  It provides a consistent administrative user interface and access to all internal data items via a uniform API to allow sophisticated integration with other products.

The OSIRIS database provides a uniform security environment which is integrated with the external Windows and UNIX environments.

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When was OSFAX last released?

The most recent release of OSFAX is version 3.5 and the most recent issue date is 1/11/05.  Refer to the customer login from home for the most recent known bugs in this and older issues.

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What platforms are supported?

OSFAX and OSIRIS are available on all common server platforms: Windows (W2K, W2003 & XP), Linux, RS6000 AIX (4 & 5), SUN Solaris SPARC (2.6-10), Alpha (True64, 4 & 5), HPUX (11.0+) and SCO (OS5, OS6 & Unixware 7.1). Ports can be arranged for other UNIX platforms.

All ports include Windows clients for 95, 98, NT4, W2K & XP, as well as Linux and the platform that is being supplied.  Clients are available for all platforms supported.

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Where can I get support for OSFAX with Pronto?

Independent support for OSFAX and FaxAssist, the integration product for Pronto Software systems and OSFAX is provided by Lantana Systems in Melbourne. Contact Stephen Wilbourne on (03) 9523 7358.

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Where can I get support for OSFAX with Masterpack?

Independent support for OSFAX with Masterpack (V5 to V8) is available from Ross Appleyard on (02) 9820 4405.

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Who was Osiris?

Osiris was the primary deity throughout the height of Egyptian civilization.  He was consort to Isis, the son of Ra, the father of Horus, and the leader of the gods on earth.  After being killed by Set, Osiris resided in the underworld as the lord of the dead.

After Osiris was killed, Isis helped resurrected him with the Ritual of Life, which was later given to the Egyptians so that they could give eternal life to all their dead.  The rituals and spells cast by Isis and other gods, were collected into The Book of Going Forth by Day, colloquially known as The Book of the Dead.

In the underworld, Osiris sits on a great throne, where he is praised by the souls of the just.  All those who pass the tests of the underworld become worthy to enter The Blessed Land, that part of the underworld that is like the land of the living, but without sorrow or pain.  In addition to the Judging of the Heart, Osiris passes final judgment over the dead, acting in this capacity as an Egyptian version of Radamanthus.

One of the great stories: The Legend of Osiris

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